EVE Search - Announcement:Skill Queue Issues

CCP Falcon wrote:

The content of this forum post is also reflected here as a news item on the community portal.

After a script was run yesterday to address an issue with Ghost Training, we received a number of reports that some pilots had noticed their skill queues had been paused and their characters were not training.

The cause for this was identified as an issue with the script that was run, which didn't behave as expected and has resulted in a significant number of pilots losing training time over the course of the last 24 hours.

We're currently in the process of applying a fix for this, which will identify all the affected accounts, and will automatically restart training for those who haven't already logged in and done so.

Once this process has been completed, we will look to compensate all affected pilots in the coming days with a refund of skillpoints lost due to this issue.

Sincerest apologies for any confusion or inconvenience that this issue with training has caused!


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SIEGE RED The Darwin Initiative 22	Posted - 2017.06.09 12:42:21 - [1] - Quote CCP Falcon wrote: The content of this forum post is also reflected here as a news item on the community portal. After a script was run yesterday to address an issue with Ghost Training, we received a number of reports that some pilots had noticed their skill queues had been paused and their characters were not training. The cause for this was identified as an issue with the script that was run, which didn't behave as expected and has resulted in a significant number of pilots losing training time over the course of the last 24 hours. We're currently in the process of applying a fix for this, which will identify all the affected accounts, and will automatically restart training for those who haven't already logged in and done so. Once this process has been completed, we will look to compensate all affected pilots in the coming days with a refund of skillpoints lost due to this issue. Sincerest apologies for any confusion or inconvenience that this issue with training has caused! A question if I may, my petition received an automated message, pointing me here. But it is a little confusing. I do have accounts where skill training magically paused. But I've also been having this issue independant of whatever may be the case here. Case in point, this morning I found out that my skills had stopped training a little over 4 days ago. So not 24 hours. Now the petition message mentions the following: "Please reply to the ticket should it not address the issue that you are experiencing with your skill training to return to your original spot in the ticket queue and a Game Master will address it shortly." If I reply, I'm likely to end up in the unfortunate weeks long queue for processing. If I don't, some of my characters will be visited by a friendly GM in a hot nurse uniform - but others won't. So, any suggestion as to best practices here? Take the chance and reply, or not?
SIEGE RED The Darwin Initiative 22	Posted - 2017.06.09 14:06:11 - [2] - Quote Let me guess: Skynet?